How to use Dirty Loads

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The 14kg washer/dryer stack

  • It is a commercial-quality, hard-mount, medium-load machine.
  • Recommended for medium-sized loads up to 14kg (3 baskets).
  • Suitable for medium-sized bulky items such as single bed blankets and doonas, sheets, towels, and everyday clothes.
  • It is also a specialist machine for heavily soiled washing, including pet items, trade gear, workwear, and restaurant items such as tablecloths and tea towels.
  • Not suitable for large thick blankets or large doonas/duvets.

Step 1

  • Check machine is available (not in use or out of service).
  • Please make yourself aware of our terms and conditions of use.
  • If the machine has finished running and items are still inside, you may remove them. Please handle other customers’ items with care and place them neatly on the nearest bench.
  • Check inside of machine is clean and empty.

Step 2

  • Load washing into machine and close door.
  • Load to the “max fill line” only. Overloading the machine will negatively impact wash quality. The load needs to tumble freely for effective washing.

Step 3

  • Pay for the machine via the kiosk or QR code located on the machine.
  • Up to 4 machines can be paid for at one time.
  • Please do not pay for wash and dry at the same time. Only pay for a dryer when you are ready to use it, as someone else may use your dryer credit while your wash cycle is still in progress.
  • After purchasing, you have the option to request a receipt to be emailed to you.

Step 4

  • Select cycle and wash temperature on the machine.

Step 5

  • Add detergent and fabric softener if required.

Step 6

  • Press the green start button on the machine.
  • Please do not leave your washing unattended. The Washhouse Launderette cannot take responsibility for unattended items.

Step 7

  • Please remove your items from the machine as soon as the wash cycle is finished.
  • Wash cycle time is displayed on the machine.
  • During busy times, it may be necessary for others to remove completed loads if they are left unattended.

Step 8

  • Once you have finished your wash, please check the machine for any dirt, hair, or residue left behind.
  • Please use our complimentary cloths to clean as required, out of respect for your fellow customers.